Palace on Waves is where you explore and compare. When you are ready to travel, Palace Tours handles the booking. Here is how the two fit together, step by step.
1. Explore and shortlist here
Use our destination, ship and planning-guide pages to narrow down where you want to go, the style of cruise that suits you and one or two ships worth considering. There is nothing to buy on this site.
2. Send an inquiry
Use our Plan your cruise form, or contact Palace Tours directly. Share your preferred destination, approximate dates, the number of travellers and cabins, and any ship or itinerary you already have in mind. The more you include, the more precise the response.
3. Receive options and a quote
A Palace Tours cruise specialist replies with current availability, itineraries that match your dates and a price. This is the point at which real dates and fares are confirmed — everything on Palace on Waves is guidance until then.
4. Hold and confirm
When an option works for you, Palace Tours explains the deposit, payment schedule and terms, and confirms your cabin. Cancellation and change conditions are set out at the time of booking.
5. Prepare to travel
Palace Tours provides your documents and practical guidance for embarkation. If your cruise starts in a city that needs a flight or an extra night, they can help you plan the arrival around the sailing.
Who to contact
Email travel@palacetours.com or call 1-800-724-5120 (US & Canada). International callers can use +1-609-580-1372. You can also start with our inquiry form.